At Giantpower, we take pride in providing our customers with high-quality power batteries for light electric vehicles. We stand behind the quality of our products and want you to have complete peace of mind when you choose to do business with us.

All of our products come with a standard one-year warranty from the date of production complete. This warranty covers defects in materials and workmanship under normal use and service conditions. If a product fails due to a covered defect, we will replace the product free of charge in the next order.

In addition to our standard warranty, we also offer extended warranty options for up to five years. These extended warranties provide even more protection and ensure that you can continue to rely on our products for years to come.

If you have any questions or concerns about our warranty policy or need to make a warranty claim, please don’t hesitate to contact us at after-sales@szgiantpower.com. Our customer service team is here to help and will work with you to quickly and efficiently resolve any issues you may have.

Customer service team from Giantpower